We’re here to help.

If you have any questions about our products, your order, shipping, returns, payments, or anything else, please feel free to contact our customer support team.

Customer Support

Email: support@mesirueye.com

We aim to respond to all inquiries within 24h.

Order and Shipping Inquiries

For questions about your order status or delivery, please include your order number in your message.

Once your order has been shipped, tracking information will be sent to the email address provided during checkout. Please allow a few business days for the tracking information to update.

Product Support

If you have a question about a product, please include the product name or product page link so our team can provide accurate assistance.

For damaged, defective, or incorrect items, please contact us as soon as possible and include clear photos or videos showing the issue.

Important Notice

Please make sure your contact information and shipping address are accurate when placing an order.

If you have not received a response from us within 24h, please check your spam or junk email folder before contacting us again.

We appreciate your patience and look forward to assisting you.

Mesiru Customer Support
Email: support@mesirueye.com